Terms of service

Welcome to [Amoura Bags]. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Account Terms

To place an order, you may be required to create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

We reserve the right to suspend or terminate accounts that provide false information, engage in fraudulent activity, or violate these Terms.

2. Pricing and Payment

All prices listed on our website are in PKR (Pakistani Rupees) unless otherwise stated. We reserve the right to change prices at any time without prior notice.

Payments must be made in full at the time of purchase through our approved payment methods. We use secure third-party payment gateways, and we do not store your payment details.

3. Product Descriptions

We strive to ensure all product descriptions, images, and details are accurate. However, slight variations in color, texture, or appearance may occur due to lighting, screen differences, or manufacturing updates.

We do not guarantee that product descriptions are completely error-free but aim for maximum accuracy.

4. Order Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order for reasons including:

Product unavailability
Pricing or listing errors
Suspicious or fraudulent activity
Payment issues

If your order is canceled after payment, you will receive a full refund.

5. Shipping and Delivery

We aim to process and ship orders within [3-5 Business Days] after confirmation.

Delivery times may vary depending on your location and courier service. We are not responsible for delays caused by:

Courier companies
Weather conditions
Customs or legal processes
Unforeseen circumstances

Once an order is shipped, tracking details will be provided (if available).

6. Returns and Refunds

We want you to be satisfied with your purchase. Returns and refunds are subject to our Return Policy.

Generally, items may be returned within a specified period if:

The product is defective or damaged
You received the wrong item

Items must be unused and in original packaging. Certain products may not be eligible for return due to hygiene or customization reasons.

Refunds (if approved) will be processed via the original payment method.

7. Prohibited Uses

You agree not to use our website for:

Any unlawful or fraudulent activity
Violating intellectual property rights
Distributing harmful software or malware
Attempting unauthorized access to our systems
Misusing our website or disrupting its operation

We reserve the right to block users who violate these rules.

8. Limitation of Liability

To the fullest extent permitted by law, [Amoura Bags] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

We do not guarantee uninterrupted or error-free access to our services.

Our liability for any claim related to a product shall not exceed the amount paid for that product.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Pakistan.